Warranty

Wedding Ring King Warranty

Wedding Ring King jewellery enjoys a warranty of 3 months, from the date of invoice. This warranty safeguards your jewellery against any defects due to our manufacturing process.

The warranty does not cover loss, changes in appearance, gradual degradation, damage and/or breakage due to wear and tear, or improper use/storage of your jewellery.

Our expert jeweller will conduct a thorough inspection of any returned jewellery to ensure that the defect is due to a fault in the manufacturing process.

Replacement or repair of any jewellery is at the sole discretion of Wedding Ring King. If repairs fall outside of the warranty period, charges might apply, but Wedding Ring King will discuss and confirm this with the individual client before commencing any repairs.

All Wedding Ring King pieces are made of the highest of quality but, like all jewellery, they should be worn with love and gently cared for. Please see our detailed care instructions below. 

After repairs on jewellery during the original contractual warranty term, the jewellery will only be covered for the remainder of the initial 3 month period.

 

Gold And Platinum Care Instructions

Wedding Ring King’s jewellery is crafted from only the highest quality Gold and Platinum, sourced directly from well-respected Australian suppliers.

Unlike many other metals, Gold and Platinum will never tarnish or fade – making it perfect for everyday wear. All our White Gold and Platinum is protected by a Rhodium Plating to ensure your jewellery boasts a glorious shine when delivered.

To properly care for your piece, simply polish it with a gold polishing cloth or contact us directly to arrange the servicing of your ring with both re-polishing and rhodium plating.

Please refrain from swimming in chlorine- mo or salt-water and avoid bringing your jewellery in contact with any chemicals. Gold and Platinum are delicate, precious materials. To keep on enjoying your exquisite jewellery pieces for many years to come, treat them with the love and care they deserve.

 

Consumer Law

All goods purchased from the Wedding Ring King website come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure, and to be compensated for any other reasonably foreseeable loss or damage. You are also entitled to have the goods replaced if it fails to be of acceptable quality.

The three-month limited warranty excludes, to the extent permitted by law, damage due to ordinary wear and tear, misuse, accidents, abuse, alteration, substitution, theft, disappearance, loss (including lost stones) or any other type of use causing deterioration. Also excluded are improper repairs or warranty service performed by someone other than our authorised repairers or us.

To the extent permitted by law (including Australian Consumer Law), Wedding Ring King reserves the sole right to judge whether or not an item of jewellery deteriorated due to ordinary wear and tear.